Because Lunette Cup is regulated as a medical device, it cannot be returned.  In the case of a product defect, please contact us to receive a replacement at info@lunette.fi

All other items purchased in the last 14 days are eligible for free return. 
To return or exchange items, you must contact us at info@lunette.fi within 14 days after receiving your order. We only provide a refund or exchange the product, if the product is unused and in its original condition.

Once your exchange or return is authorised, you'll receive step-by-step instructions and a prepaid shipping label via email. After our warehouse has checked out your returned items, a credit will automatically be applied to your credit card or original method of payment, within 10 days.